General Online Assistance

General Online Assistance

For everything that does not fit a neat category.

Some work does not belong to a department. Comparing prices, filling in a portal, renewing a subscription, tracking down a document, working out why a form will not submit. It is the residue of running a business, and it still has to be done by someone.

What your assistant handles

  • Online research and price comparisons with the sources written up.
  • Form submissions, applications and portal updates.
  • Purchases and renewals made to an agreed limit, with receipts filed.
  • Subscription reviews - what you are paying for and what you stopped using.
  • Account setup and profile updates across the services you use.
  • The one-off jobs that come up in any given week.

How we keep it sane

Open-ended work needs clear edges, so each task is agreed with a brief, a limit and a deadline before it starts. You get the outcome and what it cost, not a vague note saying it was handled.

What we will not do

We do not handle your passwords, card numbers or one-time codes, and we do not act on your behalf with banks, insurers or medical providers. For anything in those categories we will tell you plainly that it needs to come from you.