About Us
Most growing businesses do not need another full-time hire. They need one reliable person who already knows how they work — someone to clear the inbox, chase the invoices, answer the customers and keep the week from falling apart. WebSolutions LLC gives startups and established companies exactly that: trained, dedicated virtual assistants who take the everyday work off your desk, at a fraction of the cost of hiring in-house.
We match you with an assistant whose skills fit your actual work, not a generic support pool. You speak to candidates before anything starts, and the assistant you choose stays on your account — so context builds up over time instead of resetting every few months.
Our assistants cover admin and calendar work, inbox management, customer support over chat and email, data entry and research, bookkeeping and invoicing, social media, bookings and coordination, and the general online tasks that never fit a job description. Alongside that, our technical team handles device setup, software installation and the day-to-day tech problems that stop your week.
We work across US, UK and Australian hours, entirely remotely, with no long-term contract. Scale the hours up for a busy season, scale them back afterwards.
We are not a marketplace and we are not a ticket system. We work as an extension of your team — same tools, same tone, same standards — and we would rather tell you plainly when something is outside what we can do than take the work and disappoint you.
You get a named person, not whoever picks up next. They learn your customers, your suppliers and your preferences, and they are the same person next month. That is the single biggest difference between a virtual assistant and an outsourced call queue.
Before your assistant touches anything live, they learn your products, your processes and your edge cases, and we write it into a short playbook that grows as new situations come up. That playbook is also what makes cover straightforward when someone is on leave.
Your inbox, your calendar, your CRM, your accounting software. Nothing needs to be migrated and your team does not have to learn a new system. If you ever stop working with us, every record stays exactly where it already lives.
Assistants work with delegated access limited to what the job needs, never shared passwords. Anything sensitive comes back to you before it is actioned, and we will never ask you for banking details, card numbers or one-time verification codes.